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24/7 Service Desk

Our professional-support team provides 24/7 support through skype calls, online calls, and by electronic correspondence to our clients. We provide unlimited on-site user support with a team of dedicated and skilled engineers offering professional advice and services. Our experts provide ICT support according to the industry’s best. Here are our key-services:

  • ICT Support for home users and Small businesses –Remote and on-site support ICT Setup for New Office

  • ICT Setup for Relocating Office

  • ICT Security

  • ICT Training for End-Users

  • Computer Maintenance

  • Setup of Email-Account

  • Setup of Domain-Account

  • Troubleshooting and Rectification of Network Issues

  • Troubleshooting and Rectification of Internet Connectivity Issues

  • Liaising with Vendors and Providers

  • Setup and Configuration of Firewalls

  • Setup and Configuration of Routers

  • Setup and Configuration of Windows, Mac and Linux Workstations

  • Setup and Configuration of Windows, Mac and Linux Servers

  • Rectification of Operating System Issues

  • Rectification of Application Issues

  • Server Administration

  • Virtual Private Network (VPN) implementation

  • Installation of operating systems (All Windows and Mac)

  • Reactivation of corrupt systems (Hardware/Software)

  • Troubleshooting Networking issues

  • Software/hardware management services

  • Disaster recovery and data backup solutions to protect your business

  • Network and internet security to keep your network safe

  • Installation and supply of hardware, servers, and software

  • Implementation of Microsoft Server technologies including Hyper-V, Remote Desktop, Exchange.

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