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Data Center Support

Reliable, expert-driven support for your mission-critical infrastructure.

 

 

 

 

 

 

 

We provide comprehensive Data Center Support services to ensure maximum uptime, efficiency, and performance of your hardware and networking

 

infrastructure. From routine maintenance to emergency interventions, our certified engineers deliver seamless onsite and remote support tailored to

 

your operational needs.

Our Data Center Support Services Include

Break-Fix Support

Rapid diagnosis and repair of server, storage, and network hardware with vendor coordination if required.

Network & Connectivity Support

Troubleshooting LAN/WAN issues, patching, switch/router configuration, and cabling verification.

Hardware Installation & Upgrades

Installation of new equipment, part replacements, system refreshes, and component upgrades.

Smart Hands Support

Remote hands-on assistance for tasks such as visual inspection, rebooting devices, moving cables, etc.

Rack and Stack Services

Physical setup, cabling, power planning, and labeling of new servers, switches, storage, and appliances.

Scheduled Maintenance & Reporting

Regular visits for preventative maintenance, visual inspection, and service reporting.

What We Support

Operational Transparency & SLA-Based Commitments

  • Server installation and decommissioning

  • Network gear deployment and testing

  • Storage arrays setup and expansion

  • Environmental checks (temperature, airflow, humidity)

  • Cabling layout, labeling, and cleanup

  • Troubleshooting failed hardware components

  • Firmware and BIOS update support

  • Smart Hands tasks for remote teams

  • SLA-backed performance (4hr, 8hr, NBD)

  • Daily/weekly/monthly reports

  • Asset audit reports and inventory logs

  • Compliance and security logs for access tracking

  • Root cause documentation for recurring issues

Why Choose Our Data Center Support?

👨‍💼

Certified engineers across technologies

🌍

Global coverage with dispatch-ready local teams

🧩

Easily integrates with your NOC/SOC operations

💡

Ideal for enterprises, colocation, MSPs, and hyperscalers

🕐

Available 24/7 with proactive SLA monitoring

📞 Partner with Us for Reliable Infrastructure Operations


From routine maintenance to urgent repairs—we ensure your data center runs smoothly, securely, and without interruption.

 

 

👉 Contact us now to schedule a service or build a customized support plan.

Contact Us

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Helpdesk

 

 

International House, 36-38 Cornhill, London, EC3V 3NG, United Kingdom

 

10 Piazza Giuseppe Mazzini, 20822 Seveso (MB), Italy

         

 +44 20 80440909

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 info@pmastechs.com

PMAS TECHS © 2025. All Rights Reserved!

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